About the Role:
Are you looking for stable work from home jobs in Missouri? Join our well-established, award-winning customer experience organization as a Remote Customer Service Representative. We foster a collaborative and inclusive culture that supports continuous learning and offers flexible work arrangements to help you balance career and life.
Based in Missouri with team members across St. Louis, Joplin, and Lee’s Summit, we’re proud to offer remote positions that prioritize employee growth and community impact. If you value clear role expectations, supportive management, and flexible scheduling, this is the perfect opportunity.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Use CRM software to log interactions, update customer records, and track issue resolution.
- Resolve customer concerns efficiently while maintaining a positive, helpful attitude.
- Manage your schedule effectively to meet daily and weekly performance goals.
- Collaborate remotely with team members and supervisors to share insights and improve service quality.
Qualifications:
- Excellent verbal and written communication skills to provide clear and empathetic customer support.
- Proficiency with CRM software and the ability to quickly learn new digital tools.
- Strong time management skills with experience working independently in a remote setting.
Benefits & Perks:
- Flexible remote work options tailored for employees in St. Louis, Joplin, and Lee’s Summit regions.
- Competitive salary with regular performance reviews and opportunities for advancement.
- Comprehensive health insurance including medical, dental, and vision coverage.
- Paid time off to support your work-life balance and personal well-being.
- 401(k) plan with company matching to help you save for the future.
Ready to take the next step? We would love to hear from you. Apply now to join our supportive, Missouri-based team and start your remote career today.