Remote Customer Support Specialist
Join Innovatech Solutions, a rapidly growing tech-enabled service provider headquartered in Florida, as we expand our team of dedicated Remote Customer Support Specialists. We pride ourselves on fostering an inclusive and collaborative culture that values diversity and continuous learning. This role is perfect for candidates across the United States who are seeking flexible, meaningful remote jobs in Florida with career growth potential.
If you’re looking for a position that supports work-life balance and offers training for those new to the field, this opportunity with Innovatech Solutions aligns with your goals. Whether you’re exploring remote jobs Naples FL or other remote jobs FL, this role provides a welcoming environment that embraces employees from varied backgrounds and experience levels.
As part of our commitment to customer satisfaction and innovation, you will be empowered to make a difference every day while honing your skills in a supportive, professional setting.
- Respond promptly and professionally to customer inquiries through CRM platforms such as Zendesk or Salesforce.
- Manage and document customer interactions to maintain clear and accurate records.
- Diagnose and resolve basic technical issues to assist customers effectively.
- Work independently to prioritize tasks and manage time efficiently in a remote work environment.
- Collaborate with team members and escalate complex issues to ensure customer satisfaction.
- Excellent verbal and written communication skills required.
- Proficiency or willingness to quickly learn CRM software such as Zendesk or Salesforce.
- Strong problem-solving abilities with a customer-first mindset.
- Effective time management skills and ability to work in a remote setting.
- Basic technical troubleshooting experience or aptitude preferred but not required.
- High school diploma or equivalent; some college or related coursework a plus.
- Previous customer support experience is helpful but we welcome applications from candidates seeking remote jobs Florida no experience opportunities, as training is provided.
- Fully remote work options to support your lifestyle.
- Flexible working hours tailored to your productivity and balance needs.
- Competitive salary that reflects your skills and contributions.
- Comprehensive health insurance plans including medical, dental, and vision coverage.
- Paid time off to rest and recharge.
- Opportunities for professional development and career advancement within a growing company.
- Supportive and inclusive culture committed to your success.
Ready to take the next step in your career with one of the best remote jobs in Florida? Apply today to join Innovatech Solutions as a Remote Customer Support Specialist. Submit your application through our careers page to begin your journey towards flexible, rewarding remote work in the state of Florida.
Don’t miss the chance to be part of a company that values authentic connection and growth – your future starts here!